Accessibility
general
all disabled customers are welcome at reminisce.

As the event is held on a greenfield site there will be areas of the event that may have hilly sections and uneven ground, meaning that access around that site could be difficult, especially in bad weather conditions. Please bare this in mind when booking for the event.

Reminisce provide a number of facilities around the site to accommodate disabled customer’s needs. Not all disabled customers need use of these facilities, but we will provide access to whatever is needed and/or a free PA/companion ticket where required to ensure your day is comfortable and most of all enjoyable.

We offer a personal assistance scheme which enables those coming to Reminisce Festival in need of assistance to claim a ticket for a personal assistant at no charge. This is eligible to customers who meet the criteria below and purchase a ticket at full value if they would be unable to attend an event without the active support of another person.

buying disabled access tickets
personal assistant tickets are available for those with one or more of the following:
  • Disability Living Allowance
  • Personal Independence Payment (PIP)
  • Attendance Allowance
  • Personal Independence Allowance
  • A certificate of visual impairment
  • Official / Documented evidence that I am registered as severely sight impaired (blind)
  • UK-recognised identification for an assistance dog
  • Nimbus Card

For your application we will also require a copy of some form of photo ID (such as a driving licence or passport)

A claim must be made at least 28 days before the date of the event

Once you are registered you will be eligible to apply for a personal assistant ticket at no extra charge, subject to availability, for as long as your documentation supports your eligibility. Please contact Ticket Quarter on 0344 3350665 or customerservice@ticketquarter.co.uk

information for recently injured or pregnant customers
Disabled access tickets and/or facilities are for festival goers with permanent disabilities, so broken legs, recent injuries or pregnant customers do not qualify. Here is a bit of information to make your event more enjoyable: We always advise customers to bring their maternity card or similar with them and on arrival to make themselves familiar with the first aid/welfare points. Where possible we advise customers to stay out of the main crowded areas. On arrival and when departing, please stay to the side or maybe arrive and leave a little later to avoid the main egress.
travel
By Car

The routes to Reminisce will be clearly signposted to help avoid traffic snarl ups and ensure everyone gets maximum time at the festival and minimum time on the motorway! If you follow the dedicated signs to the festival they will direct you to the car park at Lea Green station. There are disabled spaces available here.

By Train

The nearest train stations to the event are Lea Green and St Helens Central.

For more information on how to get to us please see the Travel information section.

facilities

All customers enter the event through the main entrance.

Viewing platform

There is a viewing platform available for wheelchair users in the main arena.

There are male and female accessible toilets with attendants located around the site.

Electrical Charging Facility

A power point can be made available for customers who may need to charge their electrical wheelchair or scooter.

Customers with Hearing Impairments

We regret that there is no induction loop facility at this event.

Strobe Lighting

You are advised that flicker, laser, strobe and other lighting effects will be used during some performances.

Medication

If you need to bring medication with you, we recommend bringing a doctor’s note or a prescription for it if it is not easily recognizable.

Please email us for information customerservice@ticketquarter.co.uk

contact us

If you wish to contact us prior to the event please use: customerservice@ticketquarter.co.uk